Question 1

Do you provide fixed quotes for residential moves?

Accepted Answer

Due to the unpredictable nature of moving, such as potential delays and unforeseen circumstances, we offer transparent estimates instead of fixed quotes. Our residential services are billed at an hourly rate, ensuring you only pay for the time we spend assisting you.

Question 2

Do you provide packing services?

Accepted Answer

Yes, we offer comprehensive packing services. Our skilled team can handle everything from wrapping delicate items to boxing up large household items, ensuring a smooth and stress-free move.

Question 3

Do you provide boxes?

Accepted Answer

When you choose our packing services, we provide the necessary boxes and packing supplies. Should you decide to pack on your own, we recommend buying boxes from Adams Storage or Home Depot. We recommend to secure your boxes early, especially since supplies often run low towards the end of the month.

We lend clients our wardrobe and TV/Artwork/Mirrors boxes for the day of the move on a complimentary basis.

Question 4

Do you have liability and motor cargo insurance?

Accepted Answer

Yes, we are backed by a $5 million general liability insurance and an $80,000 motor cargo coverage, providing you with peace of mind during your move.

Question 5

Are you available for moves on weekends and public holidays?

Accepted Answer

Typically, no. We reserve weekends and statutory holidays for our staff to spend quality time with their families.

Question 6

Which areas do you serve?

Accepted Answer

Our coverage areas shift with the seasons. During Spring and Summer, we serve British Columbia and Alberta. In Fall and Winter, we focus on Vancouver Island and Vancouver.